Tenant sends you a text at 11pm: 'the furnace is out.' You forward to a plumber, who calls back, who calls the tenant, who calls you. Central Rentals collapses the whole chain into one shared thread — tenant submits with photos, you dispatch a vendor in two taps, and every message is timestamped for the tribunal file.
Tenants submit through the tenant portal or QR code. Photo + video required. Every ticket auto-classified (plumbing, electrical, HVAC, structural).
Pick a vendor from your saved list, add a note, hit send. Vendor receives an SMS + email with property address, ticket details and tenant contact. Status auto-updates in-app.
Every event (received, assigned, vendor arrived, resolved) is timestamped. Export as a PDF for LTB / RTB / TAL — courts accept the timeline as-is.
HVAC inspection every 6 months? Save it as a template and auto-dispatch on schedule.
The tenant-facing maintenance portal is included in every Central Rentals plan starting at CA$5/month. Tenants use it at no charge.
Yes — invite any vendor by email or SMS. They don't need an account to receive tickets, but can claim one to see a live queue.
The timestamped audit log is the exact documentation adjudicators want to see. We've built it to match LTB Form L2 evidence standards.
Cancel any time. Paid plans from CA$5/month. Cancel anytime. Then CA$5/month.
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